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FAQ

Operational and Licensing
Agent Joining and Recruiting
Financial Items
Agent Tools, Systems and Support
FAQs

FAQ’s: General

Q: What is eXp Realty?

eXp Realty is a global real estate brokerage that operates as a cloud-based platform, providing agents with the tools and technology to succeed from anywhere in the world. Listed on NASDAQ under the ticker symbol “EXPI,” EXP Realty has grown to over 89,000 agents across 24 countries, offering innovative solutions, competitive commissions, and a unique revenue-sharing model that sets it apart in the real estate industry.

Q: What is a Cloud Campus?

A Cloud Campus is a virtual workspace powered by cloud-based technology that allows real estate agents and professionals to collaborate, learn, and conduct business from anywhere in the world. It provides a fully immersive and interactive environment for meetings, training sessions, and networking without the need for a physical office. This model enables flexibility, reduces overhead costs, and leverages cutting-edge tools to enhance productivity and communication, creating a seamless experience for all participants.

Q: Who is the managing broker at eXp Realty?

Shashank Vashishtha is the Managing Broker at EXP Realty India. With extensive experience in the real estate industry, Shashank leads the brokerage operations, providing guidance, support, and oversight to ensure compliance, quality service, and growth for agents under the EXP Realty banner.

Q: Will we be able to sell in India ourselves?

Yes, as an agent with EXP Realty, you can conduct real estate transactions in India directly. Additionally, through our referral program, you have the opportunity to facilitate international transactions, expanding your reach beyond local markets. This allows you to leverage global connections and earn commissions on deals that involve clients or properties outside of India.

FAQ’s: Commission Splits and Fees

Q: What is the split at eXp?

At EXP Realty India, the commission split is 75/25, with 75% of the commission going to the agent and 25% going to the company. 

Q: Is there a fee to join eXp?

Yes, there is a fee to join eXp Realty. The initial start-up fee is ₹2,500. In addition, there is a monthly cloud brokerage fee of ₹2,500 plus 18% GST.

Q: Is there a commission cap?

There is a cap of ₹4,000,000 on the company’s share. Once an agent reaches this cap, they can earn up to 96% commission for the remainder of the anniversary year. Additionally, there is a 4% transaction fee per transaction after reaching the cap, with a minimum fee of ₹10,000 and a maximum fee of ₹40,000.

Q: Do you have to pay multiple fees if you are licensed in several states?

No, you do not have to pay multiple fees if we are licensed in several states. The fee structure remains the same, with a single monthly cloud brokerage fee of ₹2,500 regardless of the number of states in which we are licensed.

Q: How much are the royalty or franchise fees?

There are no royalty or franchise fees at EXP Realty. As an owned brokerage, we do not operate on a franchise model, so you won’t incur any additional costs related to royalties or franchise fees.

FAQ’s: Revenue Share

Q: What is Revenue Sharing?

Revenue Sharing at eXp Realty allows agents to sponsor new agents to join the company. As a sponsor, you earn a percentage of the revenue from transactions closed by your sponsored agents. eXp Realty pays this revenue share, not the agents themselves. You continue to earn revenue share until your sponsored agents reach their annual commission cap.

Q: How much revenue share can agents earn?

Agents can earn up to ₹2,10,000 for each real estate agent they introduce to eXp Realty, based on the sales production of those agents. Additionally, if the agents you sponsor introduce other agents, you will earn a percentage of the revenue from their transactions as well. For example, if you personally sponsor 5 agents who meet the sales requirements and they, in turn, sponsor additional agents who also meet the criteria, you can earn up to ₹2,40,000 annually for the production of each of those additional agents, in addition to the ₹2,10,000 earned from the agents you initially sponsored. Revenue share is paid from the percentage eXp receives and does not affect the agents’ commission.

Note: These figures are not a guarantee of earnings or profits and do not account for any business expenses. Success with eXp Realty depends on successful sales efforts, which require hard work, skill, and leadership. Your results will be influenced by how effectively you apply these qualities.

Q: Do I have to recruit agents?

No, recruiting agents is completely optional. It’s entirely up to you whether you choose to sponsor new agents or not. Your success with eXp Realty is not dependent on recruiting others.

Q: How is eXp revenue share calculated?

eXp Realty’s revenue share is calculated based on a percentage of the company’s revenue generated by the agents you introduce, as well as any agents within your seven levels of your revenue share group. This calculation excludes 5% reserved for company purposes. The specific percentage and details are defined in your revenue share agreement.

Note: These figures are not a guarantee of earnings or profits and do not account for business expenses. Success with eXp Realty depends on effective sales efforts, which require hard work, skill, and leadership. Your results will vary based on how well you apply these qualities.

Q: When do you receive revenue share?

You receive revenue share payments on the 22nd of each month, for the revenue generated by your sponsored agents in the previous month.

FAQ’s: eXp Stock

Q: Where can I find stock information?

You can find stock information on the India Agent Hub under the “Agent Equity Program” section.

FAQ’s: Education & Training

Q: Is training available?

Yes, training is readily available at eXp Realty. We offer structured programs such as Launchpad, Path 1, Path 2, and Path 3 training courses, which are assigned during onboarding. These on-demand courses can be completed at your convenience and are tailored to the agent’s experience level.

Q: If I need help with something, who do I call?

At eXp Realty, you have multiple resources available for assistance. Your country leader, support team, or sponsor can answer many of your questions. Additionally, you can visit the virtual office in exp.world, where you can access support from departments such as accounting, technology, and more. The virtual office is open from 10 am to 6 pm Indian time.

FAQ’s: RERA and Licensing

Q: Is RERA required by an individual agent to register in eXp India?

No, RERA registration is not mandatory for an individual agent to register with eXp India.

Q: How will you support in terms of Licensing?

eXp Realty India, as a brokerage firm, has commenced operations in the following states and is actively working on obtaining RERA registration in the remaining states:

Delhi
Uttar Pradesh
Haryana
Punjab
Telangana
West Bengal
Tamil Nadu
Karnataka
Maharashtra
Goa
Madhya Pradesh
Gujarat

We are committed to providing support for licensing requirements in these states and ensuring compliance with local regulations as we expand our operations.

Operational and Licensing

Q: Is eXp Global part of eXp Realty?

A: eXp Global is operated under eXp Realty which is an entity owned by eXp World Holdings. eXp operates in each country individually.

Q: Who are the Designated Managing Brokers?

A: Each country has a country lead whose title may vary based on market preference/language.

Q: How does Agent Licensing work?

A: Agent Licensing is based on the country laws the business is operating in.

Agent Joining and Recruiting

Q: Are there any Talent Attraction Guidelines to follow?

A: The talent attraction guidelines for eXp Global can be found here: Global Agent Attraction Success Strategy https://explore.exprealty.com/section/agent-attraction/

Q: How do agents join eXp?

A: Each Country has its own JoinApp link. Agents will need to go to the country website and click on Join to be brought to the page with the join link for that country.

Q: How can I get an Independent Contractor Agreement?

A: Each agreement is done at a country level and in the local language where applicable. The agreements can be obtained during the joining process.

Q: What are eXp’s Policies and Procedures?

A: Each P&P is done at a country level and can be obtained throughout the joining process via the links mentioned above.

Q: Can agents join in Teams?

A: Yes, they can. We have two structures for teams. Please contact the in-country leader for more information.

Financial Items

Q: How can I get more information about eXp’s Business Model, ICON Qualifications, and Stock Awards?

A: Each country has a different business model, ICON Qualifications, and Stock Awards competitive in their market, please refer to the individual marketing presentations on the Join Page of each website.

Q: Are Sponsorship and Revenue Share applicable outside my country?

A: Cross border revenue share will be launched early 2021. Agents can sponsor in-country currently.

Agent Tools, Systems and Support

Q: How does eXp World work?

A: Each Country will operate in eXp World which is shared with eXp Realty and other affiliated partners. Please visit the country located in the Go To menu – Global Operations for more information.

Q: Is Workplace available for all eXp agents?

A: eXp Global will operate within the existing Workplace platform shared with eXp Realty. Each country will have an Announcements Group and a Referral Group open to all eXp workplace users.

Q: How should eXp agents use company logos?

A: There is an eXp Global logo and an individual logo for each country. Please contact the marketing department if you would like access to use any of the logos and for information on the approved uses.

Q: Do eXp agents get an email address?

A: eXp Global agents will receive an email forward specific to their country: first.last@COUNTRYURL (country URLs listed above in websites)

Q: What tools do agents have for listings and leads management?

A: eXp Global agents will have access to a CRM, Marketing, Leads and Listing tool based on their location. (AUS and UK have their own, remaining countries have REP)

Q: What is Agent Attraction?

A: Each country has its own agent slide deck presentation located on the join us page.

Q: Where can agents find supporting materials and information?

A: Each country has its own agent hub where agents can find information, marketing, contracts, support information, training and more.

Q: How do agents get Tech Support?

A: eXp Realty IT department is able to assist Global agents the same way they do residential agents.

Q: What are the office hours?

A: Each country has office hours based on their time zone. Please visit the Main Office in eXp World – Global Operations.

Q: Can an existing agent in eXp Realty move to a new country?

A: During the first phase we are not able to move an agent in Realty to a new country.

Q: What training is available for eXp agents?

A: Agents in our countries have multiple options for training, including access to the training in eXp World that relates to their business plus on average 20 hours of training occurs each week in the country offices also located in eXp World.

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